Last update: July 25th, 2018
1.- Data controller and description
1.1.- Data controller
The data controller of this site is Globo Balear SA (hereinafter Pirates Adventure), Joaquin Sorolla St., number. 17 ground floor, Postal Code 07181, Magaluf, Calvià, Majorca, Balearic Islands, Spain.
To process your personal data, Pirates Adventure complies with current local and European legislation, as well as its development regulations.
2.- Information collected
The Service can be used without the need to provide any data, although to purchase a ticket for a show you will need to provide some personal information. The information (personal or non-personal) collected by the Service may change based on that.
The personal and non-personal information collected by the Service will come to us in three ways: 1) the one collected automatically 2) the one that you voluntarily provide us and 3) the one provided by third parties.
2.1.- The compiled automatically
This information will consist of:
●The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the website that you were coming from, the website you were leaving to or the mobile network used, among others.
●Data of use of the Service and possible errors detected during its use.
In any case, you can disable Google Analytics cookies fromhere.
2.2.- The one you voluntarily provide
This information will consist of:
●The one required by Pirates Adventure to complete the purchase of ticket: name, surname, email and telephone.
All data are mandatory.
If you make a reservation on behalf of another person through the Service, for example for a gift, you guarantee that you have legitimately obtained the personal information of those other persons before providing us with your information.
●The information, personal or not, that may contain the messages sent through the contact or opinion channels established in the Service, for example your name, alias or email.
●Your photograph, name, nickname or geolocation if you decide to participate in any of our activities on social networks, for example in the #PirateSelfie campaign.
●If you buy Pirates Adventure merchandise, you will provide your purchase data to the Redbubble platform, who will sent it to us in order to complete the shipment.
2.3.- Provided by third parties
This information will consist of:
●The information provided by our staff and employees when during a show a photograph of you is taken and we share it in one of our social networks.
●The one provided by payment systems or credit card processors, such as the time of purchase or its amount.
●The one provided by the Redbubble trading platform if you acquire some of our merchandising products, such as your name, address or email.
●The one provided by the courier services that send your order, if you bought our merchandising products, such as the date and place of delivery.
3.- Rights and purposes
We inform you that filling out the forms is voluntary. However, if you do not complete the required fields (usually marked with an asterisk), the use of some functions of the Service will not be possible or will be limited.
The personal data provided by you is incorporated and processed in our Records of Processing Activities, in order to meet your requests, provide the required service and keep you informed about issues related to the activity of the company and its services.
You can exercise at any time the rights of access, rectification, erasure, restriction of processing, opposition and portability of your personal data by email to: firstname.lastname@example.org Or the postal address: Joaquin Sorolla St., number. 17 ground floor, Postal Code 07181, Magaluf, Calvià, Majorca, Balearic Islands, Spain.
In both cases you must identify yourself with your name and surnames, as well as a copy of your national ID or ID.
In the event that you have granted consent for a specific purpose, you have the right to withdraw the consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In addition, if you consider that there is a problem with the way in which Pirates Adventure is handling your data, you can direct your claims to the corresponding data protection authority.
Regarding the use of the online service, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge. .
You declare that all the information you provide to access the Service, before and during its use, is true, complete and accurate.
5.- Use of the data
Pirates Adventure will use the data collected to:
●Manage, provide and update the Service (the legal basis being the contract).
●Process the reservation of tickets or the acquisition of merchandising (the legal basis being the contract).
●Address the issues you raise (the legal basis being our legitimate interest in meeting the requests of our users).
●Process the payments you make (the legal basis being the contract).
●Capture your image in our shows and share it in our social networks (the legal basis being our legitimate interest in the dissemination and promotion of our activities).
●Send us by email our newsletter and promotional offers (the legal basis being your consent or our legitimate interest based on the previous contractual relationship, as the case may be).
You can unsubscribe from the same email received or by contacting us at email@example.com. However, you will not be able to unsubscribe from our correspondence, such as messages related to the security of your data or the terms and conditions of the Service.
●Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and assist the state security forces and bodies in the framework of their investigations (the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).
Pirates Adventure does not use automated individual decision-making, although it can generate basic profiles of the users, being the lawful basis our legitimate interest for marketing purposes and providing personalized offers.
Likewise, Pirates Adventure may use the information of users in the form of aggregated and anonymous data to be shown to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. But none of this will allow those third parties to personally identify you.
5.1.- In mails and contact forms
The website of the Site Service has an SSL encryption that allows users to securely send your personal data through contact forms of standard type.
The personal data collected will be subject to automated processing and incorporated into the corresponding files of the registry of treatment activities and of which Pirates Adventure owns.
In that sense:
●Your IP will arrive, which will be used to verify the origin of the message in order to offer you adequate recommendations (for example, to present the information in the correct language) and to detect possible irregularities (for example, possible attempts to cyber attack the Service) , as well as data related to your ISP.
●Likewise, you can provide us with your data through telephone, email and other means of communication indicated.
Regarding the means of communication used:
-Our providers of payment services to pay for the provision of our services are VISA and MasterCard. At no time will the Service or its staff have access to the bank details (for example, the credit card number) that the user as a customer will provide to those third parties.
On the other hand, certain services provided through the web (for example, the possibility of participating in a contest or draw of promotional code) may contain particular conditions in terms of protection of personal data. It will be necessary to accept them before participating in these services.
5.2.- In social networks
Pirates Adventure has profiles in some of the main social networks, being the data controller for the processing of the data published in them (for example, photos uploaded by Pirates Adventure in which faces of people may appear).
The processing of the data by Pirates Adventure will be carried out according to what the social network allows on corporate profiles. Thus, Pirates Adventure will be able to inform our followers by any means that the social network allows about their activities or offers, as well as providing a personalized customer service. In any case, alway according to the Law.
In no case will Pirates Adventure extract data from social networks, unless the user's consent is expressly obtained for it.
Your participation in the Pirates Adventure shows may involve capturing your image and sharing it on our social networks. If you do not want to appear, contact us through the social network or at firstname.lastname@example.org and we will remove the image.
5.3.- In raffles
When participating in promotional actions organized exclusively by Pirates Adventure, the data you give will be processed only by us for the purpose indicated in the statement of the action and its corresponding legal conditions.
6.- Data retention
Here you can check for how long we keep the personal data collected by Pirates Adventure:
-The disaggregated data will be preserved without a deletion period.
-The data from the clients will be preserved for the minimum amount of time required, being able to keep it until:
●5 years, according to article 1964 from the Civil Code (personal civil actions without special window).
●6 years, according to article 30 from the Code of Commerce (invoices and accounting books).
-The subscribers' data to the newsletter will be kept from the moment the user subscribes until they unsubscribe.
-The data of users uploaded by Pirates Adventure to pages and profiles in social networks will be stored from the moment the user offers his consent, or according to the start of our legitimate interest as a lawful basis, until he/she withdraws it.
7.- Data shared with third parties
There are third parties that manage part of the Service.
Under some circumstances, Pirates Adventure may share, use or preserve with third parties any of the personal information collected:
●To provide the Service:
The service suppliers that provide features on our behalf, such as payment services, web hosting, commercial analytics, customer service, marketing automation or the online store for our merchandising. These service providers may collect and have access to the information they need to perform their functions, but they are not allowed to share or use the information for any other purpose.
●To cooperate with the competent authorities:
a) If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest anywhere in the world. In any case, we will only provide the information strictly required.
b) If we believe that this action is appropriate to enforce the terms and conditions of Pirates Adventure.
c) If necessary to detect or prevent fraud or security-related issues of Pirates Adventure, its suppliers and users.
8.- Security measures
Pirates Adventure adopts all the required technical and organisational measures to protect the security and integrity of the personal and non personal information collected, against unauthorised accesses, as well as its accidental modification, loss or destruction.
Having said that, Pirates Adventure cannot guarantee the total security of the information collected. For that reason, you must collaborate and always use your common sense about the information that you share.
You understand and acknowledge that, even after their removal, personal and non-personal information may remain visible in cache or if other users have copied or stored it.
We will inform you about your changes by sending a notice to the email address provided and / or placing a notice in a prominent place on our website.
Address: Joaquin Sorolla St., number. 17 ground floor, Postal Code 07181, Magaluf, Calvià, Majorca, Balearic Islands, Spain.